1. Introduction

Welcome to Express Containers LLC ("Express Containers," "Company," "we," "our," or "us").

This Payment Policy explains the payment terms and conditions applicable to purchases made through our website or directly with Express Containers LLC. By placing an order, requesting a quotation, or making a payment, you agree to this Payment Policy.

2. Accepted Payment Methods

We accept approved payment methods made available during checkout or as otherwise communicated by our sales team, which may include:

• Major credit and debit cards

• ACH bank transfers

• Wire transfers

• Business checks (subject to clearance)

• Certified or cashier's checks

• Approved financing options (where available)

We reserve the right to change the payment methods we accept at any time without prior notice.

3. Currency

Unless otherwise stated, all prices displayed on our website and quotations are in United States Dollars (USD).

4. Pricing

All pricing is subject to change without prior notice.

Quoted prices are valid only for the period stated on the quotation.

Prices generally do not include:

• Applicable sales tax

• Delivery or freight charges

• Offloading or crane services

• Site preparation

• Container modifications

• Permits

• Optional accessories

• Installation services

These charges, where applicable, will be clearly identified before payment is finalized.

5. Payment Requirements

Payment must be successfully received and verified before products are released for delivery unless alternative written payment arrangements have been approved by Express Containers LLC.

For certain products or custom projects, we may require:

• Full payment in advance

• A non-refundable deposit

• Progress payments

• Final payment before delivery

Specific payment terms will be provided on your quotation, invoice, or purchase agreement.

6. Deposits

Certain orders, including custom-built, modified, personalized, or special-order containers, may require a deposit before production or procurement begins.

Unless otherwise agreed in writing:

• Deposits are applied toward the purchase price.

• Deposits for custom or specially ordered products are generally non-refundable once work has commenced or materials have been ordered.

7. Payment Verification

To help prevent fraud and unauthorized transactions, we may verify:

• Customer identity

• Billing information

• Payment authorization

• Business information

• Shipping details

Orders may be delayed or cancelled if verification cannot be completed.

8. Sales Tax

Applicable state and local sales taxes will be collected where required by law.

Customers claiming a sales tax exemption must provide valid exemption documentation before payment is processed.

9. Order Processing

Orders begin processing only after:

• Payment has been successfully received and verified, or

• Approved payment arrangements have been confirmed in writing.

Processing times may vary depending on:

• Inventory availability

• Product customization

• Payment verification

• Freight scheduling

10. Financing

From time to time, Express Containers LLC may offer financing through approved third-party financing providers.

Financing approval, repayment terms, interest rates, and eligibility requirements are determined solely by the financing provider.

Express Containers LLC is not responsible for financing decisions made by third-party lenders.

11. Failed or Declined Payments

If a payment is declined, rejected, reversed, or otherwise fails:

• Your order may be delayed or cancelled.

• Delivery may be postponed until payment is successfully completed.

• We may request an alternative payment method.

Express Containers LLC reserves the right to refuse future orders where repeated payment failures occur.

12. Chargebacks

Customers agree to contact Express Containers LLC to resolve any payment concerns before initiating a chargeback with their financial institution.

Improper or fraudulent chargebacks may result in:

• Suspension of future purchases

• Collection efforts

• Recovery of associated costs where permitted by law

Nothing in this section limits a customer's legal rights under applicable law.

13. Refunds

Approved refunds are processed in accordance with our Returns & Refund Policy.

Refunds will generally be issued using the original payment method unless otherwise required by law or agreed in writing.

Processing times may vary depending on the payment provider or financial institution.

14. Pricing Errors

Although we strive for accuracy, pricing errors may occasionally occur.

If an incorrect price is identified before an order is fulfilled, Express Containers LLC reserves the right to:

• Correct the pricing error

• Contact you with the corrected price

• Cancel the order and issue a full refund if payment has already been received

15. Security

We use commercially reasonable security measures to help protect payment transactions.

Payment information is processed by trusted third-party payment providers using industry-standard security practices.

Express Containers LLC does not store complete credit or debit card numbers on its servers.

16. Fraud Prevention

To protect our customers and our business, we reserve the right to:

• Refuse suspicious transactions

• Request additional documentation

• Delay shipment while payment is verified

• Cancel orders suspected of fraud, unauthorized activity, or illegal conduct

Where appropriate, suspected fraudulent activity may be reported to financial institutions or law enforcement authorities.

17. Changes to This Payment Policy

We may update this Payment Policy from time to time.

Any revisions become effective immediately upon publication on our website unless otherwise stated.

Your continued use of our website following any updates constitutes acceptance of the revised Payment Policy.

18. Contact Us

If you have any questions regarding this Payment Policy, please contact us.

Express Containers LLC

Address:
1350 N Colorado St, Suite 104
San Antonio, TX 78207
United States

Phone: +1 (970) 660-8128

Email: info@expresscontainersllc.com

Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (Central Time)
Saturday: 9:00 AM – 1:00 PM (Central Time)
Sunday: Closed